Press Releases

June 14, 2007

dominKnow Addresses Labor Shortage in Alberta’s Oil Patch

FOR IMMEDIATE RELEASEdominKnow Addresses Labor Shortage in Alberta’s Oil PatchG0-EXPO 2007 talk by dominKnow VP Chris Van Wingerden describes how e-learning system replaced “crude learning” at major oil sands upgrader facilityCALGARY, AB AND PERTH, ON – JUNE 13 , 2007 – GO-EXPO 2007 – “Adding Finesse to Crude Learning” is the title of a case study presentation being given today by Chris Van Wingerden, dominKnow Inc’s Vice President Learning Systems, at the GO-Expo 2007 show in Calgary. In his talk, Van Wingerden will describe how dominKnow’s Learning Content Management System (LCMS) software saved a major oil sands upgrader facility $90,000 on a single skills training course, and $500,000 on a technology training course previously offered in-class by an outside vendor. Van Wingerden’s case study is drawn from Perth, ON-based dominKnow’s experience with a major oil sands upgrader facility. 95% of the facility’s operators had industry experience, yet the situation was akin to hiring experienced 747 pilots who suddenly had to qualify to fly an Airbus 340. dominKnow’s e-learning system provided the solution and did away with traditional instructor-led classes where per person costs ran to $500 per day. By cutting classroom time in half and with 180 people in a single course, there was an instant savings of $90,000. The facility realized more Return On Investment (ROI) gains by using dominKnow’s e-learning software to build another course on a distributed control system previously provided on an in-classroom basis by an outside technology vendor. The in-classroom training cost $6,000 per seat, including travel costs. When the upgrader’s training team used dominKnow’s software to develop a customized course tailored to the control system’s actual use in their facility, the estimated savings totaled $500,000. In a highly competitive race for the best people, oil and gas workers would much rather engage in self-paced courseware than sit in a classroom learning what they already know. Oil and gas companies facing today’s acute skills labor shortage can use e-learning software like dominKnow’s to experience better morale, productivity and safety records and become preferred employers.dominKnow’s software can help with all aspects of on-line training including development of custom on-line courseware, transfer of subject matter experts’ knowledge and legacy training material to on-line versions, and providing a hosted, Web-based learning platform for the delivery of on-line courses and tests.Chris Van Wingerden’s GO-EXPO 2007 presentation is being given today in the Software Technology Theatre, Hall D, Stampede Park, 2300 Stampede Trail SE, Calgary. Van Wingerden will be available for media interviews after his presentation. About dominKnowFounded in 1997, dominKnow Inc. creates learning software and offers related courseware development services for learning system reseller and e-learning organizations in North America, Europe, and Asia. Its flagship product, dominKnow LCMS, is a feature-packed, Web-based Learning Content Management System (LCMS) for creating, managing and delivering high-quality learning across any organization. For information on dominKnow Inc. products and services, you can visit the company’s Web site at Media contacts:Chris Van WingerdenVice President, Learning SolutionsdominKnow 264-0096Jill McCubbinConversation Architectmarket2world communications 256-3939

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