Customer Success Stories

It’s nice to have the backing of the eLearning industry, but the proof of great products always lies with customer satisfaction. dominKnow products are enjoyed around the world by organizations both large and small.


Learn How CENGN Transformed Training Content with Limited Resources for eLearning Development, Using dominKnow | ONE

Peter Heath CENGN Headshot
Canada's Centre of Excellence in Next Generation Networks (or CENGN) had a unique set of challenges to solve when they came to dominKnow | One. They needed to:
  • Transform their training resources from PDFs in a document-sharing tool into full-fledged, interactive eLearning courses.
  • Design these courses using interns with strong technical skills but no experience in eLearning development.
  • Onboard and train these interns quickly enough for productivity during their short 4-month tenure.
Within four months of choosing dominKnow | One, three actively authoring, they were well on their way with five functioning courses on cloud and networking technologies.  

AND they accomplished this with one full-time intern and the Senior Manager of Training Programs,
Peter Heath.
Request the full Success Story to learn how dominKnow | ONE helped CENGN leverage limited resources into rapid course development and the expansion of their training program.
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Her Majesty’s Revenue and Customs is responsible for the UK’s tax, payments and customs authority. The department has been using dominKnow as its elearning development tool since 2016, supported by our partners LarmerBrown.​​

More than 2,000 courses have been developed by the HMRC Authoring Team using dominKnow | ONE. It is the main authoring tool used for developing and delivering online learning to more than 60,000 members of staff. There are over 160 Authors developing content, as well as 18 Administrators and 2,000 SME reviewers checking courses to ensure they reflect processes, best practice and legislative requirements in this highly regulated market.
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The Society of Actuaries cuts content review time by 50%, and development by 25% creating and managing more than 400 pre-qualification and continuing education courses and over 10,000 pages of content using dominKnow’s web-based content authoring and publishing platform.

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“The dominKnow platform has streamlined our review and feedback process immensely. Today everything is easily tracked and updated across time-zones and countries. With dominKnow, SOA saves more than 50% of the time we used to spend in the review process.”

Vital Learning had to rebuild a suite of 25 eLearning courses from scratch while ensuring HTML5 compatibility. Choosing dominKnow's web-based authoring and publishing platform enabled their content development team to complete the project ahead of schedule and almost 40% under budget.

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“Our team got up to speed and started building course in just a few weeks. Our project was completed almost 40% under budget.”

Módulo Corporate University (MCU) was built to teach staff, clients and partners the intricacies of Módulo’s project management methodology and GRC management solutions. In order to quickly build engaging content for any device, Módulo chose the dominKnow platform.

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“My team researched cloud-based learning content management solutions and after a cost-benefit analysis we chose dominKnow.”

“dominKnow’s centralized platform and workflow tools help us maximize our resources and save time and money. For example, we currently have 800 course translations underway and we estimate a 50% reduction in translation costs with the dominKnow platform compared to our previous methods and tools.”

UL EHS Sustainability needed a content authoring and publishing platform to convert and manage almost 200 FLASH-based courses into fully accessible and reusable learning content. dominKnow’s centralized platform and integrated workflow tools maximized resources and saved time and money for UL EHS Sustainability.

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“Because dominKnow is a cloud-based, collaborative authoring environment with all assets centrally stored and accessible, we were able to adapt and re-use content across all phases of the project in both a classroom and eLearning setting. This saved a vast amount of time and effort and allowed us to meet our aggressive project deadlines.”

dominKnow Learning Systems' partner Larmer Brown was contracted by Connect Plus Services (CPS) to implement a robust safety training program for the Dartford Crossing project — the busiest estuarial crossing in the United Kingdom with over 50 million crossings a year. Collaborative development and content re-use were central to the project meeting extremely aggressive deadlines.

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“All of my team members, regardless of their experience in working with various development tools, were easily able to learn dominKnow.”

WIN was working to develop a set of workforce skills courses for recent high school and college graduates entering the workforce for the first time. With a development team dispersed across the entire U.S., a web-based tool designed for teams was critical for success.

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