Security you can trust Transparency you can verify

dominKnow | ONE protects your learning content with independently attested security with SOC 2 Type II, SSO, and modern encryption.

SOC 2 Type certification. Tested and attested by Prescient Assurance
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dominKnow | ONE: Secure and Safe

dominKnow provides secure, scalable learning content authoring, governance, and delivery. We maintain SOC 2 Type II attestation. Our hosting providers (AWS, Rogers, Oracle) maintain SOC 2 Type II and ISO27001 compliance.

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SOC 2 Type II

We maintain SOC 2 Type II attestation for dominKnow | ONE. Latest report: Oct 1, 2025. Available under NDA.

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Status & Uptime

99.9% uptime (excludes maintenance). Standard maintenance: Friday 9:00 pm–4:00 am ET Monday.

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Data Residency

Canada is primary (AWS Canada and Rogers). Alternate regions available (e.g., UK, Saudi Arabia, Australia, US)

Security
Availability
Data Residency
Identity & Access
Secure Development (SDLC)
Vulnerability Management & Testing
Monitoring & Incident Response
Backup, DR & Business Continuity
Privacy, GDPR & Contract Terms
Customer Responsibilities

Encryption, Identity & Resilience

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TLS 1.2

Adoption of 1.3 in Q1 2026

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AES-256 at rest

DB, objects, backups

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Provider-managed KMS

Keys are rotated as defined or required (performed annually at a minimum)

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SAML 2.0 SSO

Business Plus / Enterprise & Convey
SP-initiated

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Daily encrypted backups

30-day retention
Stored in country in a different geographic area for resilience

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RPO 24hr, RTO 6h

The Production sites/data are captured daily to a redundant disk-based backup system

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PEN Test

Annual 3rd-party penetration test (pen test); quarterly internal tests