World-class Support

We pride ourselves on delivering products and services that are intuitive to use — but there are always unique situations that need to be dealt with.

dominKnow has earned a strong reputation for delivering superior customer support. We offer a world-class support team, vibrant online community, and several training and support related resources, including our Help Centre Portal.

The personalized Help Centre Portal houses a request dashboard with real-time status updates, a knowledge base full of answers to common question,  FAQs to get you started quickly, a community discussion forum, and a feature request area where you can suggest future product enhancements.

Support Portal

“I’m writing to express my high level of satisfaction with the dominKnow support team. Experiences such as these validate dominKnow as my chosen development software.”

Devon Schall, Meridium

“I love the new features that dominKnow has brought to Claro these past few months. I appreciate, as well, how dominKnow asks their customers what they need and want and then listen to them. Such a wonderful experience!”

Karen Mallette, ViaSat Inc.