National Member Association

Fast
Development
Flexible
Learning
Zero
Vendor Dependency

Overcoming Traditional Authoring Tool Limitations to Deliver Modern, Responsive Learning — Fast

Introduction

The client represents a large healthcare profession in Australia, supporting continuing professional development for its members. To deliver relevant, engaging, and responsive learning content across a diverse audience, they needed an eLearning authoring tool that offered more than basic slide-based learning.

They found it in dominKnow | ONE, a robust authoring platform for eLearning that enabled the college to build and deliver fully responsive, custom-designed learning — without compromising on creative control or technical flexibility.

The Challenge: Building Smarter, MoreAdaptive eLearning Content

For more than a decade, the Digital Education Lead at this national member association has been solving problems creatively. So, when their team faced increasing pressure to deliver a modern, mobile-responsive, and deeply customizable learning experience across a vast and varied learner base, they needed a solution that matched their agility and vision.

Previous tools lacked the flexibility needed to meet their unique requirements.

Their previous eLearning authoring options either:

  • Lacked full mobile responsiveness
  • Couldn’t support conditional logic or adaptive feedback
  • Required vendor-built templates and external developers
  • Had limited customization and poor learner experience

So, when it was estimated it would take eight months and tens of thousands of dollars to develop a dynamic, standalone self-reflection activity, their Digital Education Lead saw a smarter way forward.

The Solution: dominKnow’s Responsive eLearning Authoring Platform

Content Authoring and Management

Having recently started building courses using dominKnow, they knew it could handle
the complexity and nuance required. Using dominKnow’s Flow authoring mode, they built a functional prototype of the activity — complete with scoring logic, variable-driven responses, and custom visual design — in just a few hours.

The final product was launched as a microsite using dominKnow’s web export feature, meaning:

  • No SCORM tracking or user data was stored — perfect for anonymous assessments
  • Fully responsive design worked across all devices
  • Learners received tailored resources and feedback based on their different combination of responses within a given sectional blocks

“This was both a fascinating and challenging build — something I could really only have seen us being able to achieve with dominKnow.” - Digital Education Lead

The Results: Fast Development, Flexible Learning, Zero Vendor Dependency

  • Rapid Development: What could have taken several months of IT development was prototyped in a day and completed in a matter of weeks.
  • Fully Responsive & Anonymous: The solution was launched as a microsite — not SCORM — ensuring total anonymity and accessibility across devices.
  • Smart Interactivity: Complex conditional logic delivered dynamic feedback tailored to individual user responses — far beyond the capabilities of other authoring tools.
  • Cost Savings & Control: No need for costly vendor templates or external builds. The team built and customized everything internally.
  • Full control: Built and maintained entirely by the internal team using dominKnow’s powerful features.

“What makes dominKnow so powerful is that we’re not forced into someone else’s design concepts. It lets us design our content the way we need it — not just for this program, but across all our learning.” - Digital Education Lead

Beyond a Single Project

Today, the Digital Education team builds the majority of their online learning using dominKnow. From simple knowledge checks to advanced clinical training, they’ve standardized their process on a tool that scales with their creativity and need for customization. They’ve created custom templates, added progress tracking, and tailored experiences for learners ranging from those starting out to seasoned career professionals.

Why dominKnow?

  • Truly Responsive Design: Optimized for all devices and screen sizes
  • Advanced Interactivity: Built-in variables, triggers, and logic controls
  • Flexibility: Unmatched customization for both form and function
  • Empowerment: Authors can implement complex logic without needing a developer
  • Custom Template Creation: Design exactly what your learners need
  • Scalability: Templates and builds can be reused and adapted quickly
  • All-in-One Platform: Author, manage, and deploy content in one place

Final Thoughts

The Results: Fast Development, Flexible Learning, Zero Vendor Dependency

For organizations that need more than a basic slide deck, dominKnow offers a powerful eLearning authoring solution that meets the demands of modern learning. The client’s success is a testament to what’s possible when authoring software aligns with your team’s expertise and your learners’ needs.

“When we want something different, we have that flexibility. The potential in being able to modify to meet our needs is a huge differentiator. We would have to compromise far more in another tool. You’re not restricted to someone else’s vision with dominKnow.” - Digital Education Lead

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