Career Chat: From Instructional Designer to Chief Learning Officer with Frank Nyugen

Dr. Frank Nguyen joined IDIODC on September 22.
September 22, 2021
4 minutes
Dr. Frank Nguyen joined IDIODC on September 22.

So you want to be a CLO? Are you sure? Do you really know what it means to be a CLO?

According to Wikipedia:
"A chief learning officer (CLO) is the highest-ranking corporate officer in charge of learning management. CLOs may be experts in corporate or personal training, with degrees in education, instructional design, business or similar fields.
Qualified CLOs should be able to drive the corporate strategy and align the development of people with the business goals of the organization. A full complement of skills, including business analytics, technology, learning theory, performance consulting and scientific inquiry, are important for success. The CLO may report directly to the CEO, but may also report to the Head of HR or Chief Talent Officer."

In this episode Frank Nguyen joined us for a special IDIODC Career Chat.  We discussed his "origin story" and how he discovered a career in Learning and Development. And while not all of his titles were CLO, he has been in several executive roles equal too, or even better than, CLO.

We also talked about the projects he is most proud of, and the hurdles he overcame to accomplish the tasks. How he develops learning strategies for the companies he leads was also a hot topic.

To see all the comments from the chat, check out the full session right here.  

And to ask more questions, or participate in extended conversations about this episode, please join us in the IDIODC LinkedIn Group.  

About Frank Nguyen

Dr. Frank Nguyen is a learning executive who specializes in transforming learning organizations through strategy and technology. He has led enterprise learning for Fortune companies including AIG, Amazon, American Express, Intel, MicroAge and Sears. Frank has published extensively on the intersection of eLearning, instructional design and performance support. He is a recipient of the Learning Guild Master and the ISPI Distinguished Dissertation awards. His work on compliance training, learning strategy, business transformation and technology have been recognized by Brandon Hall and Chief Learning Officer. Frank has served on a variety of learning industry committees for Adobe, ATD, BJET, Brandon Hall, eLearning Guild and ISPI.

About IDIODC

Instructional Designers in Offices Drinking Coffee (affectionately known as IDIODC) is a weekly live videocast and podcast that helps instructional designers with pain points and provides best practices and industry insight.  

Every Wednesday morning at 10am ET hosts Brent Schlenker and Chris Van Wingerden guide us through an upbeat and candid conversation with their guests from the elearning and training world. The live cast session encourages peers to participate in the chat and share their own personal insight! After airing live, you can catch the learning podcast on all major streams such as Spotify, Apple and Google Play podcasts, as well as on YouTube.

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