Facilitation in Action for Instructional Designers

March 22, 2023
4 minutes
Nikki O’Keeffe & Darryl Wyles join #IDIODC.

Facilitation is about mastering how to deliver an engaging learning experience, all in the effort of improving workplace performance. Instructional designers work hard to do the same. But often lack facilitation skills or the nuanced understanding of facilitating a learning experience. Let's connect these valuable skillsets and improve training experiences for everyone.

In our current digital world, it might be easy to believe the art of facilitation is a lost and unnecessary craft. But facilitation is alive and well. We, as humans, love interacting with each other. And as much as we'd like to think everything is automated, humans still learn best from other humans.

Nikki O’Keeffe and Darryl Wyles, two of the four authors of Facilitation in Action, joined us this week to discuss the art of facilitation. It is a broad topic, with wide ranging methods and models to explore. We hit on topics like empathy and inclusive facilitation, as well as understanding multiple modalities of training.

Watch the replay of this special two guest episode of IDIODC.

Book – Facilitation in Action

To see all the comments from the chat, check out the full session right here.  

And to ask more questions, or participate in extended conversations about this episode, please join us in the IDIODC LinkedIn Group.  

About Nikki O’Keeffee

Nikki O’Keeffe is a co-author of Facilitation in Action (2022 ATD Press) and has written multiple content pieces for TD Magazine. She spends her time as a Program Manager of Facilitator Development at the Association for Talent Development (ATD). As a certified ATD Master Trainer, ATD Master Instructional Designer, and APTD credential holder, she understands the value of solid training plans and strong facilitation. She has served for many years as a facilitator for face-to-face, online, and asynchronous certificate programs. In addition to her facilitation, she supports ATD’s global facilitator network with performance support to ensure each delivery for participants is impactful.

Nikki looks forward to sharing her experiences and expanding her knowledge base by learning from participants, business partners, and co-facilitators in the courses that she designs, develops, and facilitates. Nikki’s mission statement is, “To connect, motivate, and challenge talent development professionals to be the best version of themselves.”

Connect with her on LinkedIn at www.linkedin.com/in/nikki-o-keeffe.

About Darryl Wyles

Darryl Wyles is the co-author of Facilitation in Action (2022 ATD Press) and a Facilitator for ATD Education.  He brings over 20 years of experience in talent development where he has played major roles in transforming learning programs as a manager and specialist for government and financial services organizations.  

Darryl enjoys the challenge of building organizational end-to-end training solutions from the ground up and is passionate about providing a fun and interactive learning environment in his workshops. He has facilitated and designed software, leadership, and soft skill training solutions that supported significant change initiatives at SunTrust Bank, and Chevy Chase/Capital One Bank.

Prior to his current role, Darryl was the Training and Development Manager for the Maryland-National Capital Park and Planning Commission, Department of Parks and Recreation where he spearheaded the creation of Parks and Recreation University, the department’s first structured training and development program. Parks and Recreation University introduced a wide variety of leadership and skill development learning programming that enhanced workforce proficiencies and expertise.  

Darryl has a bachelor’s degree in Interdisciplinary Studies- Sports Management from the University of Maryland Baltimore County.


Instructional Designers in Offices Drinking Coffee (affectionately known as IDIODC) is a weekly live videocast and podcast that helps instructional designers with pain points and provides best practices and industry insight.  

Every Wednesday morning at 10am ET hosts Brent Schlenker and Chris Van Wingerden guide us through an upbeat and candid conversation with their guests from the elearning and training world. The live cast session encourages peers to participate in the chat and share their own personal insight! After airing live, you can catch the learning podcast on all major streams such as Spotify, Apple and Google Play podcasts, as well as on YouTube.

IDIODC is a Top 40 Hit!

We could have been #1 but chair dancing was not a judged element. But no matter, we’re just happy to be selected. Check out this amazingly short press release: “IDIODC was selected as one of the Top 40 Learning and Development Podcasts on the web.”

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