Meeting your learners where they're at means delivering learning content outside of the traditional learning management system. And giving your users just the right information at just the right time in just the right amount is also a challenge. This challenge only increases as your audience grows to hundreds or thousands spread across the globe. Enter the chatbot.
Now that the world of work has been disrupted, with no sign of turning back, collaborative apps like Slack and Teams become a central point of collaboration and getting work done. Chatbots give instructional designers and developers a powerful tool for creating "sticky" training programs increasing your learner engagement.
In this episode, we talked with Vince Han about how these collaboration platforms incorporate chatbots. The chatbots are always "on" as reminders, a little nudge, a challenge, or even answering questions. The technology has come a long way in the last 10 years which means you can use API integrations to track progress and other important data. Vince shared some common use cases like training reinforcement, simple employee coaching, new hire onboarding, LMS course registration, and performance support.
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About Vince Han
Vince Han is the founder and CEO of Mobile Coach and a frequent speaker at conferences such as Training Conference, DevLearn, Learning Solutions, Masie’s Learning Conference, ATD ICE, ATD Techknowledge and others. He holds an MBA from the MIT Sloan School of Management. Vince is an industry thought-leader for learning and learning technology with an emphasis on artificial intelligence and chatbot technology. Vince has founded several successful technology companies and resides in Utah.
Instructional Designers in Offices Drinking Coffee (affectionately known as IDIODC) is a weekly live videocast and podcast that helps instructional designers with pain points and provides best practices and industry insight.
Every Wednesday morning at 10am ET hosts Brent Schlenker and Chris Van Wingerden guide us through an upbeat and candid conversation with their guests from the elearning and training world. The live cast session encourages peers to participate in the chat and share their own personal insight! After airing live, you can catch the learning podcast on all major streams such as Spotify, Apple and Google Play podcasts, as well as on YouTube.
IDIODC is a Top 40 Hit!
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