Before implementing dominKnow | ONE for content authoring and our Convey dynamic content delivery service, the customer faced multiple hurdles:
To achieve the client’s goals, they required a tool that was flexible enough to satisfy formal and informal learners’ needs through a single content creation and knowledge management solution.
They found that tool in the full domin Know | ONE knowledge management solution:
Using the dominKnow | ONE responsive authoring option Flow, the client is now able to create content that can display perfectly on any device, from smartphones through to large computer monitors.
The dominKnow | ONE accessibility features help the client ensure that every piece of content is fully accessible and meets the WCAG 2.0 standard.
The client team also team uses a modular content design approach to ensure that portions of their formal learning can also serve as stand-alone content for informal learning such as job aids, using dominKnow | ONE’s synchronized single source content approach. Content shared in multiple lessons or learning resources is kept up to date all at once – changing the content in one use automatically updates in all other uses.
An example are policy descriptions that are used as content pages within a course but also published as stand-alone job aids.
This means the client team can now ensure that all content is providing the exact same, consistent and accurate information no matter where or when a learner or user encounters it.
The Convey dynamic publishing and hosting service enables the Customer to provide content to its end users as both formal learning in its LMS and as informal, stand-alone job aids.
With Convey, the customer does not need to upload new SCORM packages into the LMS for updates, saving 20 person-hours of QA for every content update. If the client produces 120 courses per year and updates them five times per year, the time savings equal more than a full-time staff position.
The Customer team also publishes its informal learning content to Convey to create an instant website. The automatically-generated URL can then be posted any place it is needed, without requiring any support or time from the client’s IT team.
For the customer team, this means they can support the owners of various compliance policies in very creative ways:
Using the full dominKnow | ONE content creation and knowledge management solution the client was able to:
We designed dominKnow | ONE from the ground up to be an organization’s ONE source for all its digital learning content, whether that content is used as eLearning courses for the LMS, or as informal on-the job learning supports like searchable knowledge bases and job aids.
dominKnow | ONE’s knowledge management approach is based on a single-sourcing model that helps organizations create content once and re-use it to help learners in multiple ways.
What does this mean? It means authors can:
And much more.
Content changes are synchronized regardless of where it is used, so updating content is easy and fast, with almost immediate availability for learners.
dominKnow | ONE makes it possible for teams to collaboratively gather, create, review, share, and re-use any kind of knowledge asset you create fueling huge productivity gains across the enterprise.
When you’re ready to save time and money, it’s time to give dominKnow | ONE and Convey a try.