Supporting Seamless Collaboration Throughout the Content Creation Process with dominKnow | ONE

Effective collaboration is at the heart of successful learning content development — whether you're a one-person L&D team or part of a large instructional design group. From working with subject matter experts (SMEs) to designers, translators, and stakeholders, the ability to collaborate seamlessly throughout the content creation process is critical.

Yet most traditional eLearning authoring tools fall short when it comes to real-time collaboration, version control, and workflow management. That’s why more learning and development teams are turning to dominKnow | ONE — an all-in-one authoring and learning content management system (LCMS) purpose-built to support collaborative learning content creation from start to finish.

Instead of suffering in silence with tools that don’t help you embrace collaboration, it could be time to consider a new solution that makes working together a breeze. That’s where dominKnow | ONE comes in.

1. Rectifying Disjointed, Inefficient Content Creation Processes

When you’re creating new content for the first time, it’s inevitable that you’ll need the support and input of others. You may need artwork created, or courses translated, or help from the marketing team to ensure everything is perfectly on brand, and most teams will require a SME to check the accuracy of your assessment activities.

Unfortunately, many of these types of collaborations are hindered by limited collaboration capabilities in their authoring solutions. Authors can be repeatedly locked out of courses when another colleague is accessing them. When working with SMEs and other reviewers, hunting around for review comments trying to determine what the commenter was referring to has become commonplace. Even being notified when a fellow collaborator, be it a reviewer or content editor, has completed their task is something that typically doesn’t happen as part of a system’s workflow. These are just a few of the problems that can arise and result in unnecessary challenges in tracking content creation projects.

With dominKnow | ONE, L&D teams benefit from real-time multi-author collaboration. Rich collaboration capabilities and in-built review and approval workflows ensure that projects keep moving smoothly, without needing to constantly wait on teammates or ask them for status updates or clarifications on their feedback. 

An LCMS like dominKnow | ONE is designed around enabling effective content collaboration. Teams can co-author the same courses, see who’s made changes and when they made them, tag elements for tasks, review course dashboards, and notify users when their input is required. This results in vast time savings for L&D teams. Team members are now no longer left wasting time on manual project management processes, and everyone on the project team is kept in the loop.

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2. Eliminating the Risk of Accidental Deletions or Edits

There are few moments scarier than when an eLearning course or asset seemingly “disappears” into thin air. With some authoring tools, that can mean that hours, days or weeks of work have vanished, as there’s no way to recover deleted content or undo unwanted changes. In addition, if the change was made by a colleague, it can create frustrations and harm team cohesiveness. 

That’s why when you use dominKnow | ONE, there’s no need to panic about accidental deletions of assets, pages, or even entire courses! With our recovery functionality, authors can access individual page level recycle bins to “undelete” any page-level elements. A page accidentally removed two weeks ago? Undelete it from the deleted pages bin. Course not backed up? Our support team can recover your course in no time. 

Want to iterate changes? With dominKnow | ONE, authors have the ability to “commit” pages, which saves a version of that page and makes it available for others to edit and to be restored at a later date. This means you can “roll back” to a previous version of a page, undoing any unwanted edits without needing to do it manually, and each version can be exported or duplicated if you need a full backup of a course for future reference (such as for a compliance audit).

All of these capabilities ensure that your team can collaborate and design, free from the fear of an undesired change by a colleague or yourself, even if it isn’t spotted until days later. As we like to say, dominKnow | ONE enables all the benefits of collaboration and freedom of design without any of the downsides. 

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3. Streamlining Manual Content Maintenance Reviews

Content management isn’t just about creating brand-new assets and courses from scratch. A huge part of the job involves auditing, maintaining, and updating content, often on a specific schedule (for instance, reviewing software training content quarterly in line with product releases).

Built-in review and content lifecycle workflows directly within dominKnow | ONE means that everyone knows what needs doing when, and by whom, without needing to rely on multiple external management tools. With insight dashboards and reports, content leads and managers can see where things get held up and make the necessary changes to keep maintenance work on track.

dominKnow | ONE’s lifecycle feature enables L&D teams to map their unique process and development stages directly into the content workflow, providing team members with a dashboard for quick overviews, as well as detailed reports, resulting in additional visibility into the progress of content maintenance and easy deadline management. The end result is a smoother collaboration process that enables project managers to quickly check on the progress of SMEs, instructional designers, translators, and more while ensuring content is updated according to project deadlines without issue.

Looking to streamline your learning content creation and maintenance processes? We’d love to show you how it works with dominKnow | ONE!

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