How to Shift from Instruction to Performance Improvement with Guy Wallace

Guy W. Wallace joined #IDIODC March 2.
March 2, 2022
3 minute read
Guy W. Wallace joined #IDIODC March 2.

Have you ever wondered why training solutions often don't actually solve business problems? Or maybe you just inherently know that the REAL issue is something other than a training issue. How can you be sure? And if you're right, how do you effectively communicate that to management?

Performance Improvement Consulting, or PIC, is an outstanding answer to that question.

Guy Wallace is a long time Performance Analyst and Instructional Architect.  He joined IDIODC to share his knowledge of PIC and how you can level up your career from ID to Performance Analyst Consultant.

Discovering root causes to performance problems is critical in your success.  Even if you're "just the instructional designer", you'll want to know if the work you're doing is going to have any impact on the business.  And if the business problem is not a problem that your training solution will solve, then you will fail. And nobody likes to fail, right?

Find all the comments from the chat and to check out the full session.

And to ask more questions, or participate in extended conversations about this episode, please join us in the IDIODC LinkedIn Group.  

About Guy W. Wallace

Guy W. Wallace is a Performance Analyst and Instructional Architect. As an ISD consultant, he has worked with over 80 clients since 1982. Prior to that, he worked in training functions for Motorola 1981-1982, and before that, for Wickes Lumber 1979-1981.  

In 2010 Guy was the recipient of the Honorary Life Member Award from ISPI – the International Society for Performance Improvement – its highest award requiring unanimous approval by two successive boards – for his contributions to both the technology of Performance Improvement and his contributions of the Society.

And he and his teams over the years have won awards for their work at AT&T, Change Healthcare, General Motors, HP, Imperial Oil, and Siemens Building Technologies.

He is the author of 20 books and over 100 published articles. His informative Blog Posts number just over 4,970 and his Blog followers number over 4,680.

His 1999 “lean-ISD” book received an ISPI Award of Excellence for Instructional Communications in 2002.

He has presented more than 140 times at international conferences and at local chapters of the International Society for Performance Improvement (ISPI), the American Society for Training & Development (ASTD), and at BPM– Business Process Management, the Conference for Nuclear Training & Education (CONTE), Midwest Nuclear Training Association, Association for Behavior Analysis, ASEE, and several Lakewood-Training Conferences, since 1983.

Guy was the treasurer and an executive director on the 1999–2000 board of ISPI – International Society for Performance Improvement, and was later elected to the position of President-Elect for 2002-2003, serving as ISPI’s President for 2003-2004.


Instructional Designers in Offices Drinking Coffee (Affectionately known as IDIODC) is a weekly live videocast and podcast that helps instructional designers with pain points and provides best practices and industry insight.  

Every Wednesday morning at 10am ET hosts Brent Schlenker and Chris Van Wingerden guide us through an upbeat and candid conversation with their guests from the eLearning and training world. The live cast session encourages peers to participate in the chat and share their own personal insight! After airing live, you can catch the learning podcast on all major streams such as Spotify, Apple, and Google Play podcasts, as well as on YouTube.

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