dominKnow Learning Systems’ managed services are an opportunity for organizations to reduce infrastructure costs and minimize risk.

dominKnow’s managed hosting services allow our clients to eliminate the capital cost of purchasing servers and other infrastructure needs as well as the ongoing cost of IT support staff.

Our hosting facilities are among the most secure available, with physical security measures to prevent unauthorized access to client networks, information systems, infrastructure support systems, and telecommunication services supporting the client’s learning sites 24x7.

dominKnow’s contingency planning allows business to proceed as usual while continuing to meet client needs in the event of interruptions of service or disasters. Redundancy for mission-critical applications helps to ensure the continuity of business and includes:

• N+1 UPS and generator power back-up
• fire alarm
• smoke detection
• fire suppression systems
• advanced security features
• HVAC cooling systems
• special environmental protection by location
• local network operating center
• loading dock
• 24 X 7 X 365 availability
• diverse network entrance paths into the data center
• redundant handoffs (multiple IP handoffs delivered to your infrastructure to ensure alternate routing in the event of primary handoff failure)
• shadow handoff (secondary handoff used only if primary handoff fails), and
• diverse handoff (secondary handoff continually passes traffic)